Section 3. Right to public services.

(1) Subject to provisions of the Act, every eligible person in the 1[Union territory of Jammu and Kashmir] shall have a right to public services. (2) The right referred to in sub-section (1) shall include the right to— (a) have access to the public service ; (b) receive public service within the specified time limit ; (c) receive public service in a transparent manner ; (d) demand performance of duties and functions in accordance with the Act ; (e) hold the concerned designated officer accountable for any service deficiency ; and (f) seek compensation with respect to non-providing of service or deficiency in service.