Section 2. Definitions

[a]"designated officer"means an officer notified as such for providing the service under section 3 ; [b]"eligible person" means a person who is eligible for notified services ; [c]"first appeal officer"means an officer who is notified as such under section 3 ; [d]"right to service"means right to obtain the service within the stipulated time limit under section 4 ; [e]"service"means any service notified under section 3 ; [f]"second appellate authority"means an officer who is notified as such under section 3 ; [g]"stipulated time limit"means maximum time to provide the service by the designated officer or to decide the appeal by the first appeal officer as notified under section 3.